Quick answers, troubleshooting, and ways to contact us.
Open the app → Profile → Account → Reset password. If you’re stuck, email us at alonso@footprintr.com.
Check your spam/junk folder and add alonso@footprintr.com to your contacts. Still no luck? Email us and we’ll verify you manually.
Use the form below or email alonso@footprintr.com with steps to reproduce and screenshots if possible.
Email alonso@footprintr.com from the email associated with your account and request deletion. We’ll confirm once it’s complete.
If your question is not covered in the FAQs above, feel free to email our team directly.
Email SupportWe usually reply within 1–2 business days.